International Student Portal
Login with your student account to see all international resources.
The International Student and Scholar Support (ISS) is the primary contact point for international students for all matters related to their status, orientation, and integration into campus life. Students can reach out to ISS for support, guidance, and information on immigration regulations, cultural adjustment, academic resources, and more. The ISS staff is dedicated to assisting international students throughout their journey at Redlands, ensuring a smooth transition and a fulfilling university experience.
Contact us at iss@redlands.edu or (909)-748-8817.
Upon arrival at the University of Redlands, international students must complete a check-in process, which can be done either online or in person. This step is crucial for confirming your presence on campus and activating your student status. During check-in, you'll be asked to provide essential documents such as your passport, visa, and I-20 form. It's an opportunity to verify your enrollment details, update your contact information, and ensure compliance with immigration regulations. The university offers orientation sessions during this period to help you acclimate to the campus environment and available resources.
Orientation for incoming students at the University of Redlands is an essential program designed to welcome you to the university community and prepare you for your academic journey ahead. This comprehensive program covers a wide range of topics, including academic expectations, campus resources, student services, and cultural adjustment strategies. It provides an opportunity to meet faculty members, connect with fellow international and domestic students, and learn about the academic and social landscape of the university. Participation in the orientation program is highly encouraged as it lays the foundation for a successful and enriching college experience.
The Office of Global Education (OGE) hosts an International Student Orientation (INSO) designed specifically for new international students. INSO takes place one day before the University’s New Student Orientation, allowing participants to move into their housing early.
This program provides essential guidance on immigration requirements, cultural adjustment, health insurance, and employment options. It also introduces students to the campus community and the specialized support services available through OGE to ensure a smooth and successful transition to life at the University of Redlands.
Discover Redlands Day:This optional event is part of International Student Orientation and introduces new students to the Redlands community. Discover Redlands Day offers an opportunity to explore the local area beyond campus, including the historic downtown district, A.K. Smiley Public Library, local restaurants and shops, and nearby nature spaces. The tour also includes a stop at the UR Home Store, where students can select from gently used donated items to personalize their living spaces and create a sense of home.
Click here to find the recommended shopping list for international students: Recommended Shopping List
International students are permitted to enter the United States up to 30 days before the start of their program, as stated on their I-20 or DS-2019 form. This period allows students to settle in, acclimate to their new surroundings, and complete necessary preparations before commencing their studies. The University of Redlands encourages international students to use this time effectively, exploring campus resources, securing housing, and participating in orientation activities. It's an important period for adjustment and integration, setting the foundation for a successful academic and personal experience in the U.S.
The primary purpose of an F-1 visa, is for students to study in the United States. All F-1 students are required to take a full course load each academic term. The University of Redlands confirms every term that all F-1 students are fully enrolled. A full course load varies based on the academic program you are enrolled in. A full course load for:
All F-1 students are only eligible to take a maximum of one course per term online. All other coursework must be completed in-person.
Students should not drop below a full course load without speaking to an OISS staff member. In some limited circumstances, an F-1 student can be authorized to take less than a full course load while maintaining their F-1 immigration status. The limited exceptions to get authorized for a reduced course load:
Academic Difficulties
Illness or Medical Concern
To Complete Course of Study in Current Term
Yes, F-1 students may be able to take a course at a community college or a summer course at another university while enrolled and getting their degree at Redlands. This is called concurrent enrollment. Students would need to meet with a OISS team member to discuss their possibilities and next steps. The college/university where the student plans to take classes would need to be a SEVIS approved school and the student would be expected to take a class or two, not receive a degree. Since the University of Redlands is the institution who issued the student’s I-20, approval would be needed and a letter would be issued to the other institution outlining that the student is in active status at Redlands and granting permission to the other institution for the student to enroll in pre-determined coursework.
If a student wishes to get a degree from another institution, the student would need to transfer.
A transfer of a student’s SEVIS record needs to occur in the following situations:
Any student considering a transfer must be in communication with the OISS team. To initiate a transfer out from Redlands, the OISS team will need:
For students transferring before they complete their degree at Redlands they should be in touch with their academic advisors and also complete any University of Redlands withdrawal procedures.
F-1 students can take a leave of absence (authorized early withdrawal) due to a family emergency, personal matter or another circumstance that requires the student to leave the US prior to their program’s completion. Authorized early withdrawals are not needed for planned academic breaks (summer break for programs that do not run year round breaks between semesters, etc.).
There are guidelines as to how a student requests an authorized early withdrawal. Students must:
Once granted an authorized early withdrawal, a student’s status in SEVIS will be terminated for Authorized Early Withdrawal. Students must then depart the country within 15 days. If a student does not depart within 15 days they will be in violation of their student visa status and this may have negative implications on their ability to reenter the US and/or apply for another visa.
Depending on how long a student is on leave, makes a difference as to how/when a student can return to the US.
For leaves of less than 5 months the following applies.
OISS can request that your SEVIS account be reactivated. The earliest OISS can request reactivation is 60 days before the start a student’s returning term. If your account is reactivated, the earliest a student can re-enter the US is 30 days before the start of classes. Students should not attempt to re-enter the US before receiving confirmation from OISS that their SEVIS reactivation was approved. If students attempt to enter without approval, they will be denied entry.
A SEVIS reactivation will allow a student to use their current I-20 to re-enter the US and if approved, they will keep the same SEVIS ID number and record, with continuous F-1 status. If a student’s F-1 visa stamp is valid, they can use it for re-entry. However, if a student’s F-1 visa stamp is expired, they will need to apply for a new visa.
Students should contact OISS up to 60 days before their planned return to Redlands and provide the OISS office with the following information:
Upon receipt of these materials, OISS will submit a request to have the student’s SEVIS record returned to active status. This may take 2-3 weeks, so do not delay in contacting OISS. Reactivation requests are adjudicated by the Student and Exchange Visitor Program (SEVP). If a student’s reactivation request is denied, they must apply for a new I-20 and F-1 visa to re-enter the US. If approved, OISS will notify the student once their record has been returned to active status, and they may apply for your visa and/or return to the US.
For a leave of absence for more than 5 months, the process is different.
For leaves of more than 5 months, students are required to get a new SEVIS ID and I-20 and are also obligated to pay the SEVIS fee again.
Once a student has been readmitted to Redlands and the OISS has received the following work on the issuance of a new I-20 can begin:
If a student needs to apply for a new visa (if the current F-1 visa is expired or will expire before a student returns to the US) they must obtain a new F-1 visa) and the issuance of the new I-20 must be done before the visa appointment.
If a student’s F-1 visa is still valid at the time of re-entry, current Dept of State and SEVP guidance indicates that students do not need to apply for a new, regardless of length of time outside the United States. Because a new SEVIS record with a new SEVIS number is created for the student in this situation, the SEVIS ID associated with the student’s previous visa will not match their new I-20. Students should be aware that U.S. Customs and Border Protection has occasionally been inconsistent in their treatment of students re-entering with an old visa and a new I-20 with new SEVIS ID. We recommend that students print current SEVP guidance and travel with it, in case they face any issues.
On-campus employment is when a student is employed by the University of Redlands or a company that provides services directly to students on campus (Harvest Table).
F-1 students are allowed to work on campus without approval from the OISS team. J-1 students do require written permission from OISS to work on campus.
Students can find on-campus employment opportunities in the student employee portal (found in My Redlands or self-service https://myredlandsapps.redlands.edu/StudentEmployment/). Once offered a position, students must complete the proper paperwork with Human Resources. International students who do not have a Social Security number may need to apply for one. See information in the Social Security section for instructions on how to complete that process.
Curricular Practical Training is an opportunity for students to gain important professional experience through a placement that is an integral part of an established curriculum and must be directly related to a student’s major area of study. It may be defined as: alternative work/study, internship, cooperative education or other type of internship or practicum (required or optional). CPT placements are always associated with a credit-bearing course that requires students to draw on their placements to deepen their learning within their degree program. CPT is authorized through the Office of Global Education.
Eligibility Guidelines to apply for CPT:
If at any time, the student’s GPA drops below the requirement, their employment status may be jeopardized and they may need to forfeit their position.
The Office of Global Education authorizes CPT after verification that a student meets the eligibility requirements for CPT, has an appropriate job offer, and has support from the faculty that the CPT experience is integral to the student's program of study. The authorization is placed on the second page of the I-20; no Employment Authorization Document from the US Citizenship and Immigration Services is required. **Please allow 5 - 7 business days for CPT processing once submitted**
While you are completing authorized CPT, you must maintain your F-1 lawful status each semester. This includes:
CPT is approved for a specific employer, location of employment and time period. You must request approval for any changes two weeks before extending your current CPT end date, working at a different location or for a new employer. Completing new forms and obtaining new authorization is necessary.
F-1 students with 365 days or more of full-time CPT are not eligible for Optional Practical Training (OPT). Accumulating part-time CPT has no effect on OPT eligibility. Part-time CPT is classified as 20 hours per week or less. Full-time CPT is classified as more than 20 hours per week.
Optional Practical Training gives F-1 students the ability to work for a year or more after graduation in a job or internship related to their major. It allows students to gain practical training and experience in their field.
Students can submit their OPT application no more than 90 days before their program end date.
You should receive an I-797C receipt from USCIS with 30 business days that confirms the receipt of your application. If you do not receive this notification within 30 days you should contact contact USCIS Customer Service to confirm your mailing address. Your receipt will have a case number (beginning with three letters followed by 10 numbers). You’ll need to keep the original receipt for your records as it is the only way to track your application at the USCIS Service Centers.
On average, student’s applications are adjudicated within 90-120 days. You can check current general processing times for the Form I-765 based on service center. You can also use your receipt number (found on your I-797C receipt notice) to track the status of your specific application. Students who have submitted an OPT Application with USCIS in a timely manner may remain in the U.S. after their 60 day grace period ends to await adjudication.
If your processing time is "outside normal processing times" you can submit the USCIS e-request on the USCIS website. You will need your receipt number, date when you filed your request, what type of application you filed and an email address to submit your e-request. You may also contact the USCIS Customer Service Center using the phone number of your Receipt Notice.
What is a Social Security Number?
A Social Security Number (SSN) is required to earn wages, file taxes, and receive some types of government services in the U.S. A Social Security Number is a nine-digit number issued to US citizens, permanent residents, and temporary workers by the Social Security Administration. Like your passport this document should be stored in a safe location and not carried on you.
You will need to obtain a Social Security card if you have an internship or employment in the U.S. The application is available at the local Social Security Administration Office or its website (www.ssa.gov). Before you visit the Social Security Office, pick up a letter of endorsement from the International Student and Scholar Advisor.
Telephone: 1-800-772-1213
Open Monday through Friday 9 a.m. to 4 p.m.
How to obtain a Social Security Number?
F-1 Students: F-1 students are only eligible for a SSN if they have a job offer through on-campus employment or authorized off-campus employment and will be receiving wages.
J-1 Students: J-1 students are eligible to apply for a SSN after they have completed visa check-in requirements and receive approval from the International Student Advisor.
Please visit the Office for more information.
General steps for getting a Social Security Number
You must wait at least 10 days from your arrival before going to the SSA office.
Any international student who works in the United States should file federal and state income taxes. The University of Redlands works with Sprintax to provide tax services for our students. Read this to learn about Sprintax's services. Each year the Office of Global Education will communicate with all current F-1 students and those on OPT or STEM OPT to provide them a unique passcode to access those services through this link. Remember: federal and state taxes are due by April 15 each year.
Contact our office by email (ISS@redlands.edu) with the subject line, Updated Travel Signature or drop your I-20 off at the Office of Global Education front desk (Duke 104) Monday-Thursday [8:00am-noon; 1:00-5:00pm] or Fridays [8:00am - noon] with a note including your date of departure and planned re-entry date (if any).
Our office will add a new travel endorsement to your I-20 and return the updated copy via email. Allow 2 business days for processing.
You must renew your passport before re-entering the United States. In most cases, to enter the United States, you must have a passport that is valid for at least six months after the date you enter or re-enter. Try to keep your passport current at all times. You need to determine your country's requirements for renewing passports as well as the time it will take. Many countries will allow you to renew your passport while in the United States. The other alternative is to renew your passport when you return home for a visit. You may want to delay leaving the United States until you have renewed your passport. You will not be able to reenter the United States without a valid passport. If your expired passport has a valid visa, you can still use it if you kept the old passport. Present the old passport, along with the new passport when you reenter the country.
You can stay in the United States on an expired F-1 visa as long as you maintain your student status. However, if you are returning home or traveling to a third country, you must have a valid visa to return to the United States. Ensure that you have all the documentation you need for your visa application and allow sufficient time for processing a new visa. The documentation you may need for a new visa includes, but is not limited to the following:
No. You will need a valid SEVIS Form I-20 and a valid unexpired Form I-94. Be sure that you do not have a terminated SEVIS record indicating that you are out of status.
One of our team members will be able to inform you of your SEVIS record status and give you appropriate travel related advice.
If you need to travel on a terminated record, you must visit your ISA. If your school has requested a data fix, the ISA will put your help desk ticket number on your Form I-20 and report your pending travel to SEVP. There is no guarantee you will be readmitted to the United States if you travel on a terminated record. In most cases, inspectors will allow you to reenter the United States if you are otherwise admissible and your ISA has properly annotated your Form I-20. It is likely, however, you will be sent to secondary inspection while CBP determines whether you are eligible to return to the United States.
No.
Yes, you may re-enter to search for employment.
Can I re-enter on F-1 visa if I left while on OPT?
If your OPT has been approved and you depart before you get a job, your OPT ends and you cannot reenter unless you have a written job offer. If you have a job, you may travel and reenter to resume work at the same job or you have a written offer for another job.
The questions above outline the general requirements for reentry for F-1 students. However, because individual circumstances vary, consult your ISA, embassy, or legal advisor before traveling. If you discuss your travel plans as soon as possible, this will allow time to ensure you have proper documentation for travel. If you are not returning to your home country, you should check the requirements of the country you are visiting. Some countries will require a visa. You may also need an in-transit visa for countries where you are making a connecting flight. Be sure to check before you travel. Most countries have immigration websites that provide visa information.
Login with your student account to see all international resources.
Hours of operation
Monday – Friday: 8 a.m. – 5 p.m.
Office of Global Education oversees international students and study away. For general questions, email us and we’ll ensure your inquiry is routed to the right person.
Duke Hall 104